How to deal with that person at work who is driving you crazy

How to deal with that rolle at work who is driving you crazyHow to deal with that person at work who is driving you crazyGretchen Rubinis the 1 bestselling author ofThe Happiness ProjectandThe Four Tendencies, and is also the co-host of the award-winning podcast Happier with Gretchen Rubin. She recently joinedBob Glazer, host of theOutperform podcast, for a conversation about how to find fulfillment in our relationships and at the workplace- even ifsomeone has been driving you a little crazy.BobWhat is the deficit that leads to being unhappy, or not as happy as someone can be?GretchenIf I had to say what the secret to happiness or the principle cause for unhappiness is, I think the answer is relationships. Ancient philosophers and contemporary scientists would agree on this- to be happy, people need strong relationships. We need to feel like we belong. We need to be able to confide. We need to feel like we can get support, and give support. When you look at the people who are happier , they tend to have more deep relationships.What distinguishes people who are happy and less happy at work? Well, do you have a friend at work? Not just a pal that you can talk about pop culture and sports with, but someone who you feel has your back? If you feel like your manager, the person you report to, cares about you and wants to help you succeed according to your own aims, that makes people happier.Any time were trying to figure out what to do with our time, energy, or money, the things that deepen or broaden our relationships are going to make us happier.BobWhen people are struggling with certain relationships in their life, Ive always felt there were two choices You can either change your relationship with that person, or you can change your reaction to it. I think people struggle with the latter like, I know my friends going to come over and say this. I just cant ignore it, and I get myself all worked up.I was speaking to someone this morning, and they were saying that the y get these small customer service complaints, and they keep them up at night. They know it shouldnt, but it affects their overall happiness. If your reaction to something is causing a disproportionate amount of unhappiness, how do you tune that stuff out?GretchenI dont think the answer is always to get rid of the emotion, becausenegative emotion is an important signal. Sometimes feelings of anger, resentment, and fear are legitimate. Maybe theres a reason that you feel angry, and maybe you want to act on that. Maybe you want to solve the problem. Maybe youre like, Every day my boss makes me feel bad. You could say to yourself, I need to make peace with it- that is one thing to do. Another is to be like, You know what? Im going to get another job.Now, sometimes youre like, You know what? My boss really bugs me, but his heart is in the right place. This is the job I want, so I just need to deal with this in a way that it doesnt drive me crazy. One of the things you can do is to think about gratitude.Gratitude is an emotion that drives out negative feelings like resentment and boredom.Think to yourself, The guys annoying, but he really cares about me. Hes come through for me many times. He believes in me. Cant I just laugh it off when he does this thing that bothers me? Im so grateful to have this opportunity.Another thing is that everything that annoys us about other people can teach us something about ourselves. I really like a schedule- I like to know whats coming up, and have an idea in my head of everything thats going to happen at what time. Im not very flexible about changing at the last minute, so if I had a boss who was always changing the plans, that would really annoy me. But my dedication to a strict schedule would really annoy the boss. So maybe its a situation where its not that one person is right and one persons wrong- theres just a conflict in approach. The question is, how can we create a situation where both people get what they want, instead of bugging each other?Like another thing- Im kind of working all the time. Thats the way I like to do things. I was collaborating with somebody who didnt like to work on the weekends, but I didnt know that. So I was sending work emails all through the weekend, and my view was, Well, you can answer them over the weekend, or you can wait till Monday. I dont care, just do your work in your way.But then I found out this person was really resenting it. So I thought, Okay, I could change, or she could change, or we could come up with a solution so that neither one of us has to change, and we both get to work the way we want. So I learned how to use Delay Delivery in Outlook, and now every Monday morning at 800 AM, she gets five emails from me. That works for her, it works for me, problem solved.Sometimes just by acknowledging, Its not that Im right and youre wrong, or that theres something wrong with you or me- how do we come to a place that works for both of us?Ancient philosophers and c ontemporary scientists would agree on this- to be happy, people need strong relationships.BobIt all comes down to communication.GretchenYes, communication is really the hard thing. I only found out by chance that I was annoying this person- she did not tell me directly. I wish she had just told me, because I wouldnt have been mad. Communication is key, and people often shy away from that. Maybe the more profound thing is that if theres a problem, try to communicate with the person. Is there a solution that we can figure out for this rather than walking around in a simmering state of resentment, anger, boredom, or fear?BobThats a good segue into the work environment.We have tended to associate happiness with engagement, which is why were always measuring it and asking people why theyre happy. We think that if theyre not happy, theyre not engaged, and theyre not doing a great job. What does your research tell you about happiness in the work environment?GretchenNobody wants work that f eels arbitrary or pointless.Without the feeling of growth, people start to feel paralyzed or stagnant, or like their life is going nowhere. People need a sense of purposefulness- that what theyre doing is contributing. The larger idea is growth, and that people are happier when they live in an atmosphere of growth. Are you learning? Are you making something better? Are you adding to the world? For some people, its very important to have a mission, like, Im bringing water to the desert. Then for some people, its like, I just want to do a great job for my team, and deliver this product to a customer whos going to feel like they got what they wanted.The problem with the atmosphere of growth is that its kind of scary at the beginning. You can feel insecure, you can feel resentful, you can feel dumb. Youre like, Okay, Ill give a presentation, and maybe thats really intimidating. Then you do it a couple more times, and then you feel better about it. Youre like, Wow, Ive got a new skill I can stand up in front of a group of 500 people and give a big presentation. Thats growth.And feeling in control- a major happiness stumbling block is when people feel like they dont have control of their time. Are you working in your own way? Are you allowed to make choices? Are you allowed to do things in your own way, or is somebody constantly telling you what to do? Thats not a good feeling. People want to feel that sense of control.BobSometimes growth for growths sake isnt available, but you talked about speaking, ordoing things outside of your comfortable zone.Is increasing your abilities correlated with becoming happier with what youre doing?GretchenWell I dont think it would be just growth for growths sake, because people might get annoyed by that. Like, Why am I supposed to be doing these online modules to teach me something that I dont need to know how to do? Nobody wants to do something that seems totally random- that just feels like being controlled.It needs to feel like purposeful growth, that theres a reason that Im learning this, that Im going to put it to use, that theres some point to it. Saying to people, Were going to go around the room, and everybodys going to public speak so that everybody gets better public speaking- I dont know that that would be helpful in all circumstances. Somebody might be like, Thats just not my skillset. Im not interested in that. You might as well teach me to juggle.BobOne thing we tested this year was getting everyone to focus on their personal goals and share thoseGretchenWhats interesting about sharing goals is that for some people, if they share a goal, its very powerful for them, and that really helps them meet a goal and take a goal seriously and feel like its an act in the world. But theres a certain number of people for whom if they tell people their goals and their aims, they kind of lose their magic. They do better when they keep it private. If they are in a situation where they have to share it, or they do share it for whatever reason, then they often kind of drift away from it. Its not universally helpful for people to disclose.This conversation has been edited and condensed. To listen to the full version,click here.Thisarticlewas originally published on Heleo.